Terms and Conditions

Welcome to BloomAura! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1. Products and Services

BloomAura offers a variety of floral arrangements, bouquets, and related products for sale. We reserve the right to modify, update, or discontinue any of the products or services at any time without notice. Product availability may be subject to change, and we make no guarantees regarding the availability of any specific items.

2. Orders and Payments

When you place an order, you agree to provide accurate and complete information for processing your payment and shipment. All payments must be made in Indian Rupees (INR), and you agree to pay the total amount for the products and any applicable shipping or taxes. We accept a variety of payment methods, including credit cards, debit cards, and online payment services.

3. Shipping and Delivery

We aim to ship all orders as quickly as possible. Delivery times may vary depending on the product, your location, and external factors. Shipping charges are calculated based on the delivery address and selected shipping method. BloomAura is not responsible for delays caused by shipping carriers or other external circumstances beyond our control.

4. Cancellations and Returns

If you wish to cancel or modify your order, please contact us within 24 hours of placing your order. After this time, we may not be able to process cancellations or changes. Returns are accepted on defective or damaged products, and you must contact us within 7 days of receiving the item for a return authorization. Products must be returned in their original condition and packaging.

5. Privacy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

6. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]